Clinical Best Practices, Wraparound and Workforce Development

A skilled workforce is one of the cornerstones of a sustainable system of care. Successful human resource development requires individual accountability, effective organizational structures and operations, good leadership, and a supportive policy and funding context. With such conditions in place, staff in a full range of roles – clinicians and other direct service providers; peer-to-peer support workers; care coordinators; supervisors; policy-makers; managers; administrative staff; evaluators; system partners; and others – will be more likely to learn and demonstrate skills relevant to their role in supporting children, youth and young adults with behavioral health needs and their families.

Implementation science identifies many drivers that produce a competent workforce. These include strategic staff selection procedures; effective, skills-based training; regular, structured, and data-informed supervision and coaching; and measurement and feedback of staff performance, service quality, fidelity and outcomes. To accomplish these things, however, facilitative administration, decision support data systems, and system interventions are also necessary.