Clinical Best Practices, Wraparound and Workforce Development

Our TA Strategies

NTTAC TA activities focus on the following primary areas:

  • Clinical best practices: Clinical Distance Learning Series that includes in a multifaceted series of webinars, office hours, and consultation on 1) established evidence-based practices that are effective in systems of care settings, 2) learning and wisdom from practice-based evidence; and 3) emerging best practices.
  • Wraparound: TA on all implementation elements of wraparound including policy, finance, workforce development, research and evaluation and health information technology.  For more information on wraparound visit the National Wraparound Initiative.
  • Allocation of staff resources: Systems of care require an array of specific roles and functions. NTTAC provides help for administrators and managers in developing job descriptions and program plans that reflect these key functions.
  • Staff selection: Technical assistance on effective staff recruitment and interview techniques that will get the right individuals in the right jobs and reduce staff turnover.
  • Training selection: Assistance is selecting the most suitable choice from the range of training options that often exist for a specific evidence-based service, skill, or strategy.
  • Coaching and certification: Assistance in developing a systematic coaching approach that is based on reliable feedback from validated measures, and leads to certification of staff competency.
  • Use of technology: An array of approaches that leverage different types of technology, including technology-enabled communication options, virtual coaching collaboratives, and a virtual training center and coaching platform
  • Health information technology: Electronic health records (EHRs) that align with system of care and wraparound principles, structures, and practices are now available. The TA Network has core partners that have developed such health information technology, and can provide support to sites and organizations that wish to find and use the right off-the-shelf “software as a service” product, or custom build their own system.
  • Developing Centers of Excellence: COEs can help ensure states, localities, and systems build sustainable, local implementation, quality assurance, policy, financing, and evaluation capacity. The TA Network has an entire initiative dedicated to funding and developing such centers.
  • Evaluation, fidelity assessment, and quality assurance: The TA Network benefits from having world-renown researchers and evaluators among its core partners, who can aid in measure selection and development of tailored evaluation, fidelity assessment, and QA plans.

TA is conveyed through:

  • Telephone calls and individualized technical assistance
  • Clinical Distance Learning Series
  • Webinars
  • TA products and tools
  • Limited onsite training
  • Virtual community building